Refund Policy

I hope you love your Kathryn Alice purchase. In the event you would like a refund for your item(s) please email kat@kathrynalice.co.uk with details giving a reason(s) then return in a saleable condition within 14 days of the date shown on your dispatch email. This excludes sale items. Sale Items are non-refundable. Exchanges or credit notes will be offered. Please see the Returns Information for further details. If you would like to exchange an item, please email kat@kathrynalice.co.uk. I'm happy to discuss over phone. Thanks, Kathryn